Fair-Use & Anti-Fraud Policy

Why points sometimes get reversed — in plain language

Where the money comes from. Advertisers pay our partner networks when a real person genuinely completes an offer. Partners pay us; we pay you. If an advertiser claws money back, the partner claws it back from us. That is the only reason a reversal exists.

What triggers a reversal: the advertiser refunds/chargebacks, the completion did not meet the offer's stated conditions, or the partner's systems flag the completion as fraudulent (emulators, VPN location mismatch, repeated device).

What we do: the exact points from that completion are deducted from your ledger — never more. Your history shows every reversal with the offer and date. Balances can go negative; future earnings fill the hole first.

What gets an account frozen (pending human review, with the right to respond via support): multiple accounts on one device, disposable emails at cashout, reversal rates far above normal, or automation. Freezing pauses cashouts; it does not delete your ledger.

Our commitments: every point movement is on an append-only ledger you can see; reversals only ever mirror a partner reversal; every freeze is reviewed by a human; and support disputes are answered with the ledger, not form letters.