Refund Policy
Last updated: [DATE] — draft for legal review
Cashauro does not sell products; users earn rewards. "Refunds" therefore mean:
- Rejected cashouts. If we reject a cashout (verification failure, flagged
- Failed deliveries. If a gift card or payment fails to deliver (bounced email,
- Offer disputes. If a completed offer never credited, use "Report missing
- No cash refunds of points. Points are redeemed through listed payout options
activity), the deducted points are returned to your confirmed balance automatically and the reason is shown in your history.
invalid address), contact support within 30 days; we re-issue to a corrected destination after verification. Crypto sent to the address you provided cannot be recalled — double-check addresses.
points" with proof (screenshots, confirmation emails). We escalate to the partner; partner decisions on crediting are final, but we will always show you their response.
only and cannot be exchanged outside the platform.